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Topsia Website Designs is Kolkata based leading Web Design and Development company specialize in Web Designing, Web Development, e-Commerce Solutions, Wordpress design, Joomla development, Customized CMS design, Search Engine optimization, Search Engine Marketing, Internet marketing and all types of graphics and printing works. Our customers include companies of all sizes ranging from startups to large enterprises who realize that they need a professional Internet solution to generate revenue streams, establish communication channels or streamline business operations all over the world. We crafted this FAQ page to answer many of the frequently asked questions we were asked along the way.

Companies spend millions creating brochures and distributing them. By having a website you can skip that entirely. Your potential customers can find out about you and any of your products online. If you get most of your business through networking and personal connections, then they will want to check out your website.

More than 2.4 billion people use the internet every day, and some 90% of those have purchased something or contacted a company, online in the last 12 months. So by not having a website, you will be missing out on a big piece of the pie. Furthermore, Your website runs 24/7 without any supervision or need to lock it up. You can always be there for your customers.

Search engine optimization (SEO), or Digital Marketing, is the process of improving a website’s rank on search engines like Google or Bing. Having your website show up higher than your competitors on these services often leads to more visitors and customers. While there are industry standard techniques used to help improve your rank, SEO techniques are subjective and can be thought of as an art form. Our SEO services are designed to provide the biggest impact at prices that make sense for small business.

Web hosting is the process of renting some web space in order to publish your website online. Web hosting companies offer several web hosting packages. We will help you to determine which one is the best for your requirements.

A domain name is a unique address which points to your website. Eg. www.topsiawebsitedesigns.com. Many personal sites use only the domain name of their Internet Service Provider (ISP) but we strongly recommend you get your own domain name if your site is a commercial enterprise.

Yes. By using the internet, email and the telephone, we can communicate 24×7 effectively with clients in any location.

You always have full ownership over your website. Although we’d hate to see it happen, you’re free to move your website to a third-party company. Since your website is built using WordPress, you can transfer it to just about any web host.

Once you provide us with enough content for your website, we typically have the first beta to you within ten business days. We’ve been able to complete projects in as little as fourteen days, but typically websites are finished within thirty days.

Nope! A lot of our competitors purchase “themes” or use pre-made templates to cut costs. We hand-code every website to the exact needs of each client.

We accept all major credit cards and under certain circumstances, we offer check payments. Our payment processing is handled by PayPal, and we never store payment information.

If you’re unsatisfied and want to terminate your contract within the first sixty days, we’ll refund your payments. We do not offer refunds for any services after the first sixty days.

Yes, we do. We ask our clients for a 50% deposit on all projects, to be paid before work begins on the website.

Yes, you can. We can set up a free Google Analytics account for you, which will automatically record information about your website’s visitors.

We encourage our clients to maintain their own websites once they’re launched. All of our websites are built using WordPress, so that you can update it yourself. We’ll make sure you know how to use WordPress before we turn over the website to you.

Most web hosting packages include email addresses on your very own domain.

An SSL certificate is a digital certification to show that the connection between a users browser and the database the website is hosted on is secure. It provides security for data input, particularly for payment details.

Consumers are becoming savvier about their online security and so many look out for the “HTTPS” in the browser as shown in the example below.

 

This helps to keep details safe and provide peace of mind to the user, so is recommended for most if not all websites to adopt.

An SSL certificate is reasonably simple to setup at a low cost. For more information on becoming SSL certified, get in touch with our team on our contact us page.

Our standard turnaround for printing and delivery of orders (once approved to print) is 5 business days.

Your order can be ready faster by sending us a print ready .pdf, and by opting to pick up your item rather than have it delivered. If you need an order by a specific date, please let us know and place your order as far ahead of that date as possible.

You can pay over the phone with credit card, or in person with cash, credit, or debit.

A file is considered print ready when received in .pdf format, in CMYK colours, with crop marks. Common mistakes are: file is not a .pdf; file is designed with RGB or SPOT colours; or the file lacks proper bleed (area for images that extend to the edge of a page).

CMYK is an acronym that stands for Cyan, Magenta, Yellow, and Key (Black). These four colors are used in printing in a subtractive process to create all colors for printing.

RGB is an acronym that stands for: Red, Green, Blue. These three colours are used in an additive light process for projecting colour on a screen.

Standard bleed area is 1/8 (.125) inches (approx. 3mm).

A vector graphic is essentially a mathematical formula for creating lines and shapes on a computer. Most company logos are a vector file, and can be scaled to any size without loss of quality. Common vector graphic file formats are: .ai; .eps; .pdf. This is in contrast to a raster graphic.

A raster graphic is an array of pixels of various colours that form an image. These files are commonly created by digital cameras and photograph scanners. Common raster graphic file formats are: .jpg; .tif; .psd; .gif

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